Frequently Asked Questions

First, we come out and measure every opening, talk through your goals, and put together a written quote. Once you approve it, we order the windows or doors, pull the permit, and schedule your install. On install day, our crew removes the old units, preps the openings, sets the new windows square and plumb, insulates and seals, and cleans up. Then the city inspects, and we register both warranty layers before we leave. The whole process usually takes a few weeks from quote to completed install, depending on product lead times. Call (754) 324-4646 to get started.

Most window replacements in Stuart take one to two days of install time for an average home of ten to fifteen windows. Sliding glass doors or specialty units can add time. The bigger variable is product lead time, which runs two to six weeks depending on the manufacturer and glass package. We'll give you a clear timeline when we quote the job, and we'll be there when we say. Call (754) 324-4646 for a free estimate and a realistic schedule for your project.

Yes, we pull the permits and schedule the inspections. Window and door replacement in Stuart and throughout Martin County requires a permit, and the work has to pass a city or county inspection to close out the job properly. We handle that entire process for you, from application to final sign-off. It's part of doing the job right. Call (754) 324-4646 and we'll explain exactly what's required for your specific project.

In most cases, yes. We carry full lines from manufacturers like PGT and Mr-Glass, and we can match sizes, styles, and frame colors to what you already have. If your existing windows are discontinued, we'll find the closest match and show you samples before we order. Matching isn't just about looks, it's about preserving the character of your home while upgrading performance. Call (754) 324-4646 and we'll take a look at what you've got.

Yes. We install entry doors, patio doors, sliding glass doors, French doors, and impact-rated door systems throughout Stuart and the surrounding areas. We work with proven manufacturers like Therma-Tru and PGT, and we treat every door opening with the same care as a window opening: measured twice, set square, sealed tight. If you're unsure whether your door needs replacing or just adjusting, call (754) 324-4646 and we'll give you an honest assessment.

We install a selected range of manufacturer lines including PGT, Mr-Glass, Therma-Tru, and ViewLux. We don't carry every brand on the market because we only sell products we're willing to stand behind for decades. Each line has different strengths, and we'll show you the options side by side so you can compare glass packages, frame materials, and warranties honestly before you choose. Call (754) 324-4646 to talk through what makes sense for your home.

PGT is one of the most widely installed window brands in Florida, and their impact-rated lines are engineered specifically for our hurricane exposure. They're made in Florida, tested to Miami-Dade and High Velocity Hurricane Zone standards, and well known for holding up in coastal conditions like we get in Stuart. We install PGT products regularly and stand behind the workmanship on every job. Call (754) 324-4646 to compare PGT against other lines we carry and see what fits your budget.

If the glass unit is fogged, the sealed unit has failed and the glass needs replacement, but the frame can often stay. We'll assess whether the sash or just the insulated glass unit needs to be swapped, which saves money compared to a full window replacement. Whether the manufacturer warranty covers it depends on the age and brand. If the warranty covers the glass, we'll help you process the claim. If not, we'll quote the repair honestly. Call (754) 324-4646 to have us take a look.

Impact-rated means the window or door is built to withstand flying debris in a hurricane without the glass breaking out of the frame. The glass is laminated, similar to a car windshield, so even if it cracks, it stays in place and keeps wind and rain out. Impact-rated products also meet Florida's wind load requirements for building code. In Stuart, most replacement windows and doors are required to be impact-rated, and we only install products that meet the current code. Call (754) 324-4646 for specifics on your home.

TruePane Windows & Doors operates as a licensed and insured contractor, and every pro working under our name is required to hold the license and insurance their state requires. We're led by Dale Kessler, who built this business on the principle that if the pane is not true, the job is not done. When you work with us, you're getting a team that pulls permits, passes inspections, and stands behind the work. Call (754) 324-4646 and ask us anything about our credentials.

Every crew that performs work under the TruePane name is held to the same standards: proper licensing, proper insurance, and the Keystone Standard applied to every opening. We don't cut corners on who does the work, and we don't send anyone to your home who isn't trained for the job. Dale Kessler's rule on the whiteboard has always been that if the pane is not true, the job is not done. That applies to every person working under our name. Call (754) 324-4646 with any questions about who'll be on your job.

TruePane Windows & Doors is a national brand with local teams, and our Stuart branch is led by owner Dale Kessler, who has been serving this community for years. The brand standards, the guarantee, and the Keystone Standard come from TruePane, but the people who measure, install, and stand behind your job live and work right here in Martin County. Answering the phone with a person, knowing the local code requirements, and being here years from now if you need us, that's what this branch is about. Call (754) 324-4646 and talk to us directly.

If you have a broken or shattered window, call (754) 324-4646 right away and we'll get someone to you as quickly as possible. A broken window is a security risk and a weather risk, especially in Stuart where afternoon storms roll through most of the summer. We can secure the opening and then quote the permanent repair. Don't wait on a broken pane.

Most sliding glass doors that bind or stick can be repaired by adjusting or replacing the rollers, cleaning the track, or realigning the door. The runners wear out over time, and salt air in Stuart accelerates corrosion on hardware. Sometimes the fix is simple and inexpensive. Other times the door has shifted out of square and needs more work. We'll tell you honestly which one you're dealing with. Call (754) 324-4646 to schedule a service call.

First, keep the area as dry as you can and note where the water is entering. Leaks can come from failed seals, improper installation, or flashing that's deteriorated over years of salt air and sun exposure in Stuart. Once the storm passes, call (754) 324-4646 and we'll come out, find the source, and give you a written quote for the fix. We don't guess at leaks, we find them.

Every window and door we install comes with the Keystone Standard, applied to windows and doors: both warranty layers in writing, durations stated, 90 days on our workmanship, no arguing. That means the manufacturer's warranty on the product and our workmanship warranty are both documented and registered before we leave your driveway. If something's not right, we come back. No paperwork, no arguing. Call (754) 324-4646 for the specific warranty terms on the products we quote for you.

No. The price on your written, line-item quote is the price you pay unless you ask us to change the scope of work. We don't write change orders for things we should have caught during measurement, and we don't surprise homeowners with add-ons mid-job. If we find unexpected damage behind an old window during install, we'll show it to you, explain it, and get your approval before doing anything extra. A square deal means no surprises on the bill. Call (754) 324-4646 for a free estimate.

Window replacement is not a safe DIY project. Windows are heavy, the openings have to be square and plumb, and the flashing, sealing, and anchoring details are what keep water out of your walls. A window that's out of true binds, leaks, and fails early. In Stuart, you're also dealing with hurricane code requirements that have to be installed correctly and inspected. Dale Kessler has kept a level in his truck door for eighteen years because truing the pane is the whole craft. Call (754) 324-4646 and let a trained crew do it right.

Quality windows installed correctly in Stuart typically last twenty to thirty years, depending on the manufacturer, the glass package, and exposure. Salt air, intense UV, and hurricane weather are hard on any building product, which is why installation quality matters as much as the product itself. We install with the expectation that you'll never think about these windows again. When we register both warranty layers before we leave, that's part of the promise. Call (754) 324-4646 to talk about what will last longest on your home.

We serve Stuart and the surrounding communities, including Hobe Sound, Jensen Beach, Palm City, Port Salerno, Sewall's Point, White City, and farther out to Port St. Lucie, Fort Pierce, Fort Pierce South, Indiantown, and Tequesta. If you're anywhere in Martin County or the northern edge of Palm Beach County, call (754) 324-4646 and we'll let you know when we can get to you.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Stuart since 2008.