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CGI Roof Repair in Stuart: What to Know First
We repair CGI roof products throughout Stuart, and most jobs are done in a single visit once the parts or glass are in hand. As an independent CGI service provider, we’re not tied to a manufacturer’s schedule or a corporate service route, so the pricing is a square deal: you’ll see the number before we start, and it won’t change when the bill comes. If you own a CGI skylight, roof window, or impact-rated roof glass, call us at (754) 324-4646. A live person answers, day or night.
This page is for Stuart homeowners who bought CGI because they wanted hurricane-rated glass overhead, and who now need a repair done right the first time. We’ll walk through how CGI roof products actually fail in Martin County, what the repair costs, and why our techs treat a CGI job differently than a wall window.
How CGI Products Fail - and How We Fix Them
- Sentinel Series skylights: seal breakdown at the curb flange. In Stuart’s salt air and summer humidity, the gasket between the glass unit and the curb on CGI Sentinel skylights can compress and separate. Water doesn’t pour in. It creeps along the drywall edge and stains the ceiling at the corner. We remove the unit, strip the old seal, re-bed the flange with a marine-grade sealant, and re-torque the fasteners to spec. Half the time a handyman smeared more caulk on top, which does nothing.
- CGI roof windows: operator arm wear on venting units. The hardware on a CGI venting roof window sees real load in coastal wind. After a decade, the operator arm drifts, and the sash won’t hold its position open. We replace the arm assembly with CGI OEM parts where available, or a quality aftermarket match when the line’s discontinued. We’ll tell you which one you’re getting before we order it.
- Impact-rated roof glass: hazing between the laminate layers. CGI impact glass has a laminated interlayer for storm protection. In Stuart’s UV-heavy climate, that interlayer can begin to cloud after 12 to 15 years. You’ll notice it first in the afternoon light. It cannot be polished out. We replace the glass pack, reusing the frame when it’s sound, and register the job so the new glass matches the original performance rating.
- CGI flat roof assemblies: flashing failure at the upslope side. On low-slope roofs, the upslope flashing on a CGI unit takes the brunt of every afternoon downpour. When it lifts or corrodes, the leak shows up ten feet away because the water runs along a rafter before it drops. We pull the flashing, replace it with the correct gauge, and lap it properly under the roof membrane. The previous contractor often had it lapped backwards, which is why the leak came back.
- Condensation between the panes on fixed CGI units. We see this most on older CGI fixed skylights over kitchens and baths. The seal fails, moisture enters the airspace, and you’re looking at fog you can’t reach. We rebuild or replace the insulated glass unit, depending on the series and what CGI still supports. If it’s out of production, we source a matching unit through our glass suppliers rather than leaving you with a boarded-over hole.
Our CGI Roof Repair Process
- 1
We talk first. You call (754) 324-4646. We ask for the model number off the frame or curb, photos if you have them, and what you’re seeing. That tells us whether this is a parts call or a glass call before we dispatch.
- 2
We inspect the opening. A technician measures the unit, checks the framing and flashing, and confirms the series. If the opening is not right, the rest is just doing the work. We read it before we touch anything.
- 3
We give you a written line-item quote. OEM part or quality aftermarket, glass or hardware, labor and sealant, all on paper. No hidden add-ons.
- 4
We do the repair. Units get re-bedded, re-flashed, re-glazed, or replaced. The roof gets sealed properly, not caulked over. We keep the site clean and the roof protected while we work.
- 5
We test. We run water over the seam, cycle the operator if it vents, and check the glass for distortion. If it is not right, we don’t call it done.
- 6
We stand behind it. Every job carries the Done Right Promise. If something’s off, we come back and make it right. No paperwork fights, no arguing.
What CGI Roof Repair Costs in Stuart
| Repair | Typical Range | What Moves the Price |
|---|---|---|
| Skylight re-seal / curb re-bed | $325 - $650 | Access, pitch, condition of frame |
| Operator arm replacement (venting roof window) | $280 - $520 | OEM vs aftermarket part availability |
| Insulated glass replacement (fixed unit) | $700 - $1,400 | Glass size, impact rating, series matching |
| Flashing repair / replacement | $400 - $900 | Roof type, membrane condition, upslope lap |
| Full unit replacement (CGI Sentinel skylight) | $1,800 - $3,800 | Size, curb rework, structural matching |
These aren’t flat rates. Roof pitch, second-story access, and whether the original curb is sound all move the number. That’s why we quote in person, on paper, after we’ve read the opening. Call (754) 324-4646 to schedule your free estimate. You’ll know the exact price before the work starts.
Why Stuart Homeowners Call TruePane Windows & Doors for CGI Work
We’ve been setting glass along the Treasure Coast long enough to know which Stuart roof openings wear out first and why. Dale Kessler grew up in Rio and has been reading rough openings since he was fourteen. Our technicians are background-checked and uniformed. They show up on time, and a live person still answers the phone at midnight when a leak starts during a squall. And because we work with PGT, CWS, ES Windows, and ECO Window Systems as well as CGI, we’re not tied to one manufacturer’s parts line when a series is discontinued. If the pane is not true, the job is not done.
We stand behind every CGI repair with the Done Right Promise. Both warranty layers get registered in writing before our truck leaves your driveway. That’s been the rule since day one, and it is not up for negotiation.
FAQs
A repair done with correct parts and methods does not automatically void a CGI warranty, but install errors and aftermarket parts can. We document every job and register the work so there’s a clear record. If the warranty claim is still open, we tell you before we touch it. Call (754) 324-4646 and we’ll walk you through what applies to your unit.
Usually, yes. When CGI no longer stocks a glass pack for an older series, we source a matching insulated unit through our suppliers and confirm the performance rating before we install. If a true match isn’t available, we tell you that plainly and give you options, rather than dropping in something close enough.
If the frame and curb are sound and the failure is a seal, operator, or glass pack, repair costs substantially less and keeps the original opening intact. If the frame is corroded or the curb is compromised, replacement is the honest answer. We’ll show you both numbers and let you decide.
When a CGI roof unit is actively leaking, we prioritize it. A live person answers the phone around the clock, and we’ll get a tech scheduled promptly. Most repairs are completed in a single visit once the part or glass is in hand. Call (754) 324-4646 and we’ll tell you what the next open slot looks like.
We do. Most of our CGI repair work in Stuart is on units somebody else put in, often built by a company that’s no longer answering the phone. We’ll measure the opening, tell you what’s wrong, and fix it right whether we placed the original unit or not.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Stuart and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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